Terms and Conditions

Prior to entering into a Life Coaching relationship, please read the following agreement carefully and indicate your understanding of it by clicking accept terms and conditions when submitting The New Client Focus Form. If you have questions, please consult me before signing.

The services to be provided by Leslie J. Saul, (Hold Thee Onion LLC) are coaching in person or video-coaching as designed jointly with the client. The fees for coaching are discussed during your consultation if I feel that I can be of service to you and we feel there is synergy.   The coaching session packages and fees are agreed upon prior to your first set appointment and must be paid in advance prior to sessions beginning for the package chosen that best fit your needs and are non-refundable.  Sessions scheduled without payment are considered tentative and open session times until paid in full.

I ask that you give 24 hours notice if you need to cancel or change the time of appointment. Rescheduled sessions must be completed within 7 business days, unless my schedule does not allow.  I will make every effort as well, to re-schedule sessions which are canceled in a timely manner.  Appointments canceled or rescheduled within the 24 hour period or a “no show,” by a client, for a scheduled appointment, are non-refundable nor will they be rescheduled.  If a client does not cancel in a timely manner or reschedules on a regular basis, it shows a lack of commitment and I will need to end our coaching relationship with no refund.

1. I understand that life Coaching is based on a relationship with a Life Coach who co-facilitates with me to establish long-range goals and the achievement of those goals along with short-term objectives.
2. I understand that the role of the Life Coach is to assist me with improving the quality of my life. I understand that my coach will be honest and straightforward, and will use challenging techniques to move me forward. If coaching is not working as you wish, you should let me know immediately so that we can take steps to correct the problem. If either of us recognizes that you have an issue that would benefit from psychotherapeutic intervention, I will make every effort to refer you to appropriate resources.
3. I understand that Life Coaching is comprehensive in that it deals with almost all areas of my life including work, health, relationships and spiritual issues. I acknowledge that deciding how to handle these issues and implementing my decisions remain my exclusive responsibility.
4. I understand that Life Coaching is for people who are already basically happy, well-adjusted and emotionally healthy.
5. The Coaching relationship is a professional relationship and NOT one that can extend beyond professional boundaries.
6. I understand that the Life Coach is legally and ethically bound to protect the confidentiality of our communications. However, confidentiality will not apply when it is necessary to protect you or others from harm.  If, as your coach, I have information that indicates that a child or elderly or disabled person is being abused, I must report that to legal authorities. If a client is an imminent risk to him/herself or makes threats of imminent violence against another, I am required to take protective action. Although these situations are rare in coaching situations, if it does occur, I will make every effort to discuss it with you before taking action. As you are aware, it is impossible to totally protect confidentiality of information that is transmitted electronically. This is particularly true of e-mail and the internet. It is also possible that certain topics discussed could be reviewed by other professional Life Coaches for training and development purposes.
7. I understand that Life Coaching DOES NOT treat mental illnesses that are defined in the “Diagnostic and Statistical Manual of Psychiatric Disorders” (DSM).  If I have anything in my past history indicating that I have an unresolved emotional or physical problem or a mental illness, I certify that I am not using Life Coaching as a substitute for assistance from a trained mental health professional or a medical doctor.
8. I WILL NOT use Life Coaching as a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment.
9. If I am currently in therapy or under the care of a mental health professional. I will have consulted with that person regarding the advisability of my working with a Life Coach. Additionally, I will inform my Life Coach of this relationship.
10. I WILL NOT use Life Coaching in lieu of professional medical advice, legal counsel, accounting assistance, business consultation, or spiritual advice, and for each of these areas I understand that I should consult the appropriate professionals. I acknowledge that I will not use Life Coaching as a substitute for such professional guidance and further acknowledge that decisions on dealing with these issues lie exclusively with me.
11. I agree to complete regular evaluations of the Life Coaching process and notify my coach immediately of any concerns.
12. I agree that I will complete all assignments and use the tools and resources given to me by my Life Coach and I understand that my desired outcome relies heavily on my own efforts and willingness to transform.